Managed Services
Let’s face it, computers are machines, and from time to time machines need repair. Maintenance agreements are an ideal way to reduce costs associated with maintaining your infrastructure while helping to prevent failures from occurring in the first place. Omega Maintenance Packages ensure that you have the best technical staff available at your fingertips when you need them. Outsourcing the maintenance and repair of your hardware and software allows you to focus on what’s critical… your business! Let us help you keep that focus.
In addition to the following maintenance packages, Omega Systems can customize a package to meet your individual needs. Contact us today to learn more.
Omega Maintenance Package Level 1
Our level 1 package is designed to take a proactive approach to how we manage your network infrastructure while lowering your overall IT costs. Customers who purchase this package receive a discounted hourly rate for maintenance along with our monitoring services free of charge. Our monitoring service will allow our technicians to spot negative trends on your network and resolve issues before they become major ones.
Omega Maintenance Package Level 2
The level 2 maintenance package from Omega Systems is the ultimate in support packages for your network. With this package, customers receive weekly, bi-weekly, or monthly (depending on your business) preventative maintenance visits. An Omega Systems technician will analyze your network and identify and resolve issues that arise. This package also includes our top notch helpdesk services along with our network monitoring service with no additional cost.
Contact us for more information